We recognize that this is often a particularly important part of the assignment for the beneficiary, and that a careful approach is needed in order to maximize the value of capacity-building elements of the project.

Our specialists have extensive experience of working as part of integrated teams with clients/town Utilities and recognize the importance of using a sensitive approach to the work that maximizes the benefits of “on-the-job” training. We are also familiar with development of specific training programmes to improve, corporate and enhance individual skills – from training needs assessments through to delivery of specific training activities.

Training, technical assistance and transfer of knowledge to the town Utilities staff are key aspects of our many projects. The range of our training activities is summarized below:

• On-the-job training and technical assistance;
• Seminars and workshops;
• Specific training projects
• Preparation of Guidelines, toolkits, operation manuals and other reference materials

Training is provided in all aspects of project work including project planning, project management, studies and investigations, design, construction supervision, operation, maintenance and monitoring of water supply and sanitation system. 

On our most projects, we regularly undertake on-the-job training as part of its project work, working closely with counterpart organizations.  Counterpart staffs learn by active involvement in the day-to-day activities of the project, with the help of experienced personnel.  Problems are discussed and analysed with local staff so that the most appropriate and effective solutions are found.  Design or procedure manuals are often produced which are then used as the basis for subsequent training.  On-the-job training is supplemented by field exercises, seminars and lectures.

KCE is able to undertake capacity building, training and follow-up of progress improvements on the town water supply and sanitation operation. We believe that capacity building for the Town Water Board and utility operator particularly improves their operational efficiency, financial & customers’ management, performance monitoring and reporting.